VIP Terms & Conditions
Please read the following terms and conditions carefully before enrolling in our VIP Membership program. By obtaining the VIP Membership Card and participating in the program, you agree to abide by these terms and conditions:
Updated September 2023
The VIP Membership program is open to individuals aged 18 and above. It's available to customers who have purchased the VIP Membership Card and signed up for VIP newsletters, indicating your agreement to receive our exclusive communications.
VIP members are entitled to exclusive benefits, including but not limited to early access to new product launches, VIP-only sales and discounts, personalized beauty recommendations, exclusive beauty events, workshops, and more. Benefits may vary and are subject to change without prior notice.
VIP Membership Card
The VIP Membership Card is a physical representation of membership. It is personalized and non-transferable. It must be presented during in-person purchases at events or exhibitions, or the associated name must be used during online purchases to access VIP benefits.
Subscription and Fees
The VIP Membership fee covers the cost of the physical card and its shipping. The fee is non-refundable once the card has been issued. There are no recurring fees associated with the VIP Membership program.
VIP Membership benefits are ongoing and do not expire. However, we reserve the right to modify or terminate the VIP Membership program at our discretion.
Discounts and Promotions
VIP discounts and promotions are subject to the terms and conditions specified in each offer. Discounts may not apply to all items or promotions. We reserve the right to modify or withdraw discounts at any time.
Card Loss or Damage
In case of a lost or damaged VIP Membership Card, please contact our support team for assistance. We will guide you through the process of obtaining a replacement card.
Termination of Membership
We reserve the right to terminate or suspend VIP Membership privileges if a member breaches these terms and conditions, engages in fraudulent activity, or misuses the membership benefits.
Updates to Terms and Conditions
We may update or modify these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically to stay informed about any changes.
Limitation of Liability
We are not responsible for any loss, damage, or injury resulting from participation in the VIP Membership program or the use of the VIP Membership Card. We are not liable for any unauthorized use of the card.
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the company operates.
By participating in the VIP Membership program, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our support team for assistance at customer[@]najeuqcosmetics.com